Sir or Ma’am, My name is Russell Southard and I wanted to write and say that during a recent deployment I was without a knife and it was becoming a bit of a pain. Knives come in handy of course, and even more so in deployed conditions. I was strapped for cash though so I bought the cheapest knife I could from a company I had never heard of, YOUR company and it has become my go-to knife for just about everything. Not just while deployed either. It’s solid enough to use and know it isn’t going to get away from you, and comfortable enough to use that you never have any problems, tightening of fingers or cramps or anything like that and light and small enough that it’s never too much of a weight in your pocket (but just enough that you know it’s there and never think “If ONLY I had a knife!” And even though this little black Z-Frame was INCREDIBLY low in cost, it’s not cheap at all – not in quality. I used to think that nothing could beat a S&W switchblade that I used to carry, but this knife that I think I paid $12.00 for is proving to be a better buy. Because of that I wanted to write and let you know that you’re doing a GREAT job and in the future when I need a multi-tool or a bigger knife, Coast is the FIRST place I’ll look. Thank you for your time and have a great day! Sincerely, Russell S.